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Returns / RMA

Returns

You can register your return via this link.

You can track the status of your return online.

You can deliver your return to a UPS, DHL or DPD location.

You can download the return label and place it on the box.

Follow further instruction via the link

 



Returns policy 

In order for us to quickly process your return(s), please take the following conditions into account.

  • The product must be in the original packaging.
  • The product must not be damaged.
  • Do not apply stickers or text to the product.
  • Indicate the reason for returning each individual product.
  • Indicate the nature of the defect for each individual product, this should be done on the returns form.
  • The returns form must be sent with the products.
  • Returns are processed within 3 to 14 dayes after arrival at MT Mobile Today.
  • Fragile products such as LCD/Touch/Glass/Parts must be packaged well, or your returned product will not be processed.

 

Do you have multiple orders? then you need the return form. You can download, complete and print the return form using the link below. You can put the printed return form with the return products in the box/envelope. Use this link to download and print the returns form

 

For questions regarding your return, please send an e-mail to [email protected] indicating your order number, return date, and contents. You must indicate specifically what the content of your return is, such as the product name, model, and colour.

 


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