Returns / RMA

Indicate the reason for return per product, and indicate exactly what is broken in the case of a defective product. Don't you? then the product will not be processed.

Returns

Returns policy 

In order for us to quickly process your return(s), please take the following conditions into account.

• Indicate the reason for return per product, and indicate exactly what is broken in the case of a defective product. Don't you? then the product will not be processed.
• The product must be in the original packaging.
• The product must not be damaged.
• Do not apply stickers or text to the product.
• Indicate the reason for returning each individual product.
• Indicate the nature of the defect for each individual product, this should be done on the returns form.
• The returns form must be sent with the products.
• Returns are processed within 3 to 14 dayes after arrival at MT Mobile Today.
• Fragile products such as LCD/Touch/Glass/Parts must be packaged well, or your returned product will not be processed.
• Phone / Smartphone repair may take up to 4 weeks.

Do you have multiple orders? then you need the return form. You can download, complete and print the return form using the link below. You can put the printed return form with the return products in the box/envelope. Use this link to download and print the returns form

For questions regarding your return, please send an e-mail to [email protected] indicating your order number, return date, and contents. You must indicate specifically what the content of your return is, such as the product name, model, and colour.

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