Tracking code
123456
Shipping provider
GLS
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Customer service

Good customer service starts with good accessibility. As a wholesale mobile phone accessories and parts, we understand that our customers are always have questions regarding the status of their orders, new products or our payment and delivery terms. Therefore we are happy provide you with any information you need about our services, products and terms and conditions. You can reach us by phone or by mail.
E-mail us via the right field (if you are logged in then your data has already been entered) PLEASE CONTACT US >>>
We are available from Monday to Saturday between 10 am and 6 pm.
You can also find answers to your questions below.


Whatsapp: 00 31 (0) 65 19 19 833
E.mail:       [email protected]
Tel:            00 31 (0) 38 33 73 797
Mobiel:      00 31 (0) 6
5 19 19 833


Do you need more information about our terms and conditions, payment and shipping methods? Click on the links below:

 

Opening Wholesale Mobile Today Zwolle BV 

Monday 10:00 to 18:00 hrs
Tuesday 10:00 to 18:00 hrs
Wednesday 10:00 to 18:00 hrs
Thursday 10:00 to 18:00 hrs
Friday 10:00 to 18:00 hrs
Saturday 10:00 to 18:00 hrs

 

 

 

 

 

 

 


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1 Payment
1.1 Payment failed, what now?

If your payment has failed, we ask you to:
1. Log in to our www.MTimpex.com
2. You can log in to MY ACCOUNT via the HOMEPAGE.
3. All orders are in MY ACCOUNT.
4. Click on the VIEW to the right of your order.
5. Click PAY NOW right below the total amount
6. Choose your payment method
7. Send a whatsapp message from your payment confirmation to 0031 (0) 651919833 or E-mail to [email protected].

1.2 How can I pay?

For more information about payment methods click on this link: Payment methods

1.3 How can I see the prices?

You can see the prices by creating an account at www.MTimpex.com

1.4 My VAT Number is not correct or do not have a VAT number, can I order?

You can check your VAT number via this link. If your VAT nomber is not valid then you must pay 21% VAT on your order. This amount of 21% can be settled by your accountant.
Do not have a VAT nomber. You can request VAT number from the authorities

2 My Order
2.1 When will I receive my order?

If you place your order before 19:00 on weekdays, you will receive your order the next day. If your order is placed on Saturday, it will be send on Monday. When you chose for bank transfer and you want to receive your order the next day then you should choose for urgent payment at the moment that you are sending the amount to us. So we can recieve the amount at the same day and you will get your package at the next day.

 

2.2 What is my Track & Trace number?

You can find your Track & Trace number at (My account -> My orders) and you have received it by e-mail.

2.3 My order has still not arrived?

You received your Track & Trace number via the E-mail, you can follow your package via the link below. If your package has been delayed for more than 24 hours, please contact MTimpex.com customer service.
Follow my order: UPS   DPD   GLS

Contact us
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